FTC fined 'robot lawyer' DoNotPay $193,000 over unproven AI legal-service claims
The FTC charged in September 2024 that DoNotPay marketed an 'AI lawyer' as a substitute for human attorneys without testing whether it performed at a lawyer's level or employing lawyers to verify quality, and that a feature claiming to scan small-business sites for legal violations was ineffective. DoNotPay settled for $193,000, agreed to notify 2021–2023 subscribers, and was barred from unsubstantiated 'robot lawyer' claims (final order January 2025).